The Sr HR Technical Writer /Copywriter is responsible for designing, creating, maintaining, and supporting the development and submission of HR content for various digital workplace solutions (Intranet, Knowledge Base, Virtual Assistant, Mobile). This role will provide content strategy and support in all the areas of HR ensuring adherence to the established standards and governance set in place. Additionally, this role will drive the HR self-service strategy and vision through intranet content and knowledge article development process: creation, revision, review, approval, and coordination efforts with the HR CoEs, Employee Service Centers, and Information Technology (IT). This role will be responsible for driving continuous solutioning toward an enhanced user experience by conducting user experience testing, SEO, analytics, and strategy. The ideal candidate will be a fast learner, extremely organized, creative, able to quickly develop content on multiple projects in multiple stages at the same time according to a project plan, knowledgeable of multiple writing styles ( Minimalism, UX Writing, Copywriting, Writing for the Web & Virtual Assistants, Knowledge Bases, and mobile), detail-oriented, adept at working in a team environment, and able to handle multiple priorities in a fast-moving environment. Ability to interview Subject Matter Experts (SMEs) to gather insights, process, procedures to develop new content and able to build relationships quickly.
The manager will want to see portfolios and samples related to this job description with resumes to review. If they don’t have a related portfolio/sample of work then don’t send the resumes to review.
They must have SharePoint Online experience working as a portal or company intranet, website and created HR content and or working on a knowledge base for HR as a Tech Writer/ Copywriter/UX Writer or worked in Corporate Communications/Marketing, they must be able to turn projects fast, scope time to create different assets and have great communication and project mgt skills- need to work with all levels of the company and lead projects on their own. Looking for someone that is actively involved in STC (Society of Technical Communication) or certified in Technical Writing or UX.
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